All our bobbleheads are carefully and securely packaged for their protection and your 100% satisfaction. For Standard & Expedite shipped products, we use DHL/UPS/FedEx as the preferred transportation carrier. We deliver worldwide freely.
Please note that all our products are fully insured against any damages, and damage case seldom happen. However, if this unlikely event happens to you, we will provide you with a replacement doll free of charge. In order to utilize the shipping insurance, we kindly ask our customers to open the parcels in the presence of the person delivering them. Please email us within 24 hours of receiving the package and provide us with the corresponding pictures of the damaged product(s). Once confirmed, the replacement doll will be shipped to you within 7 days.
Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.
Below 3 shipping options as reference:
- ships within 4 weeks with free proofs
- ships within 15 days with free proofs
- ship within 7 days. Urgent order without proofs
We ship Monday to Friday excluding holidays. Once your dolls have been dispatched, the expected time in transit is between 2-8 business days depending on the shipping method selected and your worldwide location.
Also, please note that extreme weather conditions can delay our operations.