FAQ

1. How much does a custom bobblehead cost?

It depends on the size option and accessory you chose, generally it costs 79USD/PCS.

2. What are the bobbleheads made of?

We use high-quality polymer clay, a type of nontoxic, polychrome, and transformable material that can make your bobblehead very vivid and alive-looking.
We do not need paint the custom bobblehead the color won't fade away and rub off. Many suppliers use cheap poly resin to make the bobblehead, and they often are painted it head-to-toe with colors that fade over time.

3. Do you provide proof of the bobblehead?

As the bobblehead is completely handmade custom product, we can't guarantee 100% similarity to the image you provide. Within 2-3 working days of completing the face of your bobblehead, we will send an email confirming the proofs of the head and body.

4. Will I be notified when my order ships?

YES! After your order has been shipped, we will send you an email shipping notice, confirming that your package has been sent to you. The email will also provide you with a Tracking Number.

5. How long does it take to make a custom bobblehead?

We can create your bobblehead to you in less than 7 working days. The duration displayed as sculpting options are applicable for orders of a single custom Bobblehead. In most cases, we will require additional time for the creation of additional identical copies, especially if ordered in large numbers. Besides, every change will require additional 2-3 working days. The sculpting time starts after all details of the project are clear and confirmed (in some cases, mock-ups are needed to specify all details before we start with the sculpting process). Normally the standard shipping time is 7-10 business days. Notice: Processing time and logistic speed will slow down during the Holiday season.

6. Will my bobbleheads look exactly like the photo?

Bobbleheads are also known as a 3D cartoonization. Our sculptors will create your figurine with a very high degree of resemblance, the likeness will be up to 80%.

7. What is 100% fully custom bobbleheads?

100% custom bobbleheads is fully customized designs allow you to fully personalize the body structures, poses and clothing styles – everything on the bobblehead from head to toes.

8. What if I don’t like my bobblehead? Do you offer refunds?

Yes. We will refund your money if you decide at any time during the creation process (pre-shipping) that you don’t like your bobblehead. Only a 30% cancellation fee applies to avoid non-serious “fun orders”. No refunds are possible after you have approved and received your bobblehead.

9.What is decal?

If you need to add text or logo or tattoo on the bobblehead, we will print the text or logo or tattoo, and then decal on the bobblehead, so if you need to add these details, please send the pictures or text to us before the bobblehead finished.

10. Can I make additional requests?

If you have any special requests on the order, feel free to send email to contact@ubobble.com or start live chat(recommend) at right bottom of the page.